Pony Club is about so much more than just riding, Lottie learns about caring for a horse too. She makes new friends who share her love of ponies and works hard to improve her riding. In the end it is always good fun! Lottie wears riding boots and jacket, a shirt, tie and riding helmet. Seren wears a saddle, bridle, stirrups and numnah (horse blanket).
Lottie is a new, innovative doll for children aged 3-9. Since her debut, Lottie has won 19 awards in the USA, Canada and UK, including 5 Oppenheim Portfolio Platinum Awards. Lottie is fun and educational; an affordable, aspirational "pro girl" doll.
- Lottie is a wholesome doll alternative for children aged 3-9; she is 7.5 inches tall, so is very portable and easy for little hands to carry around.
- The key point of difference is that Lottie has a "childlike" body – she doesn’t wear makeup, jewelry or high heels and she can stand on her own two feet (always a useful life skill for all girls, big and small).
- She's all about letting girls be girls, doing all the activities a child would do, not growing up too quickly, and presenting a healthy view on body image.
- Lottie’s clothing is composed of tactile fabric with lots of attention to detail, easy to dress and undress, with velcro fastenings.
- Her hair is lovely and soft; it doesn't tangle and knot like other doll hair.
- Lottie has bendable knees with ball socket hips and arms; her head can move side to side and she can do the splits front to back and side to side.
- Lottie is presented in a giftable, illustrated and collectible "doll box bag." with minimal plastic packaging.
- Launched in August 2012, she has won 19 international awards, including 5 Oppenheim Portfolio Platinum Awards.
We are happy to accept returns on unused, unaltered merchandise in its original packaging and with all original tags. Return requests must be made within 7 days from the original date of purchase for a refund (less any shipping fees) and within 30 days for store credit or exchange. All returns must be pre-authorized by a Tadpole staff member, either in person, or by phone or email if you are mailing the merchandise bac. Damaged packaging will be subject to a 10% restocking fee. Once we have received your return we will process the refund/store credit/exchange within 2 business days. Store credit expires after 6 months.
The following items are final sale i.e. NON-REFUNDABLE:
-All special orders and sale items; all furniture sales are final sale; damaged, defective, or missing furniture pieces will be replaced.
-All stroller and car seats sales are final; damaged merchandise will be covered under the manufacturer's warranty.
-All opened breastfeeding products, opened feeding products, body products are final sale.
-Gift cards are non-refundable. Gifts can only be exchanged or offered store credit if returned within 30 days of the original date of purchase.
Orders that qualify for free shipping may be subject to a restocking fee.
If an item is damaged once opened, or during shipping, please notify us immediately. We will gladly accept returns of defective merchandise within 7 days of purchase/receipt of goods. Returned items are your responsibility until they reach the return address. Please ensure your package is returned securely to prevent any damage to the item or its packaging. Tracking is highly recommended. Any returns that are damaged when we receive them will not be refunded. We are not responsible for any items that are returned to us in error.
Credit card orders will receive refunds in the form of a credit to the card. Please allow at least one billing cycle for credit to appear on your statement.
To request a return via email, send an e-mail to Info@ShopTadpole.com with your name, address, invoice number, item you are returning, and why you are returning it.
Important: Please note that we do not refund delivery fees or original shipping charges.
Please send returns to:
58 Clarendon Street
Boston, MA 02116